Mumbai Shopper gives you 100% surety of their product and services and with its replacement policy. To ensure all of our Mumbai Shopper family have a great experience on, most purchases are covered under Money Back Guarantee.

Money Back Guarantee means you’re protected if the item you ordered didn’t arrive, is faulty or damaged, or doesn’t match the listing. You’ll get your money back. For all the details of how the Money Back Guarantee works, please see our full policy guidelines below.

For prepaid orders: You don’t receive an item within the time line which Mumbai shopper promise then Mumbai shopper will refund back to customer account.

Post-delivery: if you received the product and its not matching with listing then we will replace the product or refund the amount as per customer wish.

In case of Product Damaged or Faulty then Mumbai shopper will exchange the item or refund the amount back to customer account.